Privacy Policy

This Privacy Policy explains how Senflux may collect, use, disclose, retain, and protect information when you use our websites, applications, products, and services.

We aim to collect information responsibly and only use it for legitimate business, operational, security, and product purposes.

We may collect information you provide directly, including your name, email address, company, account details, communications, and information submitted through forms.

We may also collect technical information such as IP address, browser type, device information, operating system, approximate location derived from technical information, timestamps, and interaction data.

Where applicable, we collect information relating to your use of the Services, including account activity, preferences, and product interactions.

Senflux analyzes information originating from public blockchain networks and other publicly available or commercially licensed data sources.

Blockchain networks are generally public by design. Transactions and wallet addresses may be permanently recorded on a blockchain and may be visible to anyone with access to the relevant network.

Senflux does not control the underlying blockchain networks and cannot remove information that has already been recorded on a public ledger.

We may use information to provide, maintain, secure, and improve our Services; respond to enquiries; communicate with users; prevent fraud and abuse; monitor system performance; conduct analytics; and comply with legal obligations.

We may also use aggregated or de-identified information to understand trends, improve our products, and develop new analytical capabilities.

If you contact us, we may retain the information contained in your communication so that we can respond and maintain appropriate business records.

We may send service-related communications that are necessary for operating your account or providing the Services. Marketing communications, where applicable, may include an unsubscribe mechanism.

We may use trusted third-party providers for hosting, infrastructure, analytics, communications, payment processing, security, customer support, and other operational functions.

These providers may process information on our behalf and are expected to handle it according to applicable contractual and legal requirements.

We retain information for as long as reasonably necessary for the purposes described in this Policy, including to provide Services, maintain records, resolve disputes, enforce agreements, and satisfy legal obligations.

Retention periods may vary depending on the type and sensitivity of information.

We use reasonable administrative, technical, and organizational measures intended to protect information against unauthorized access, alteration, disclosure, and destruction.

No internet-based service can guarantee absolute security. If you believe your account or information has been compromised, please contact us promptly.

Depending on where you live and the laws that apply to you, you may have rights relating to access, correction, deletion, portability, restriction, objection, or withdrawal of consent.

To exercise an applicable privacy right, contact us using the contact information provided on our website. We may need to verify your identity before completing certain requests.

Senflux and our service providers may process information in countries other than the country where you live.

Where required, we use appropriate safeguards for cross-border transfers of personal information.

The Services are not intended for children where their use would be prohibited by applicable law. We do not knowingly collect personal information from children in violation of applicable requirements.

We may update this Privacy Policy periodically. The updated version will be published with a revised effective or update date.